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Warranty Information

Our Warranty Department is here to help when you need it. Whether submitting a claim for installed or for as-delivered items, you can get in touch with our team for assistance.


To process your claim, choose one of these forms and submit to our After-Sales Department.


How to submit your claim:

To file a warranty claim, please fill out all the requested information on the form and ensure to submit here.

Please note that a GlassCraft Representative will reach out to you within 48 hours after you have submitted your form. If you have any further questions or concerns, please do not hesitate to contact us.

Return Policy

Standard returns are subject to evaluation and approval. Please contact GlassCraft’s After Sales Dept. by emailing or calling 800-766-2196. Processing of requests will begin once GlassCraft has all necessary information.



Warranty Forms by Product Line




Renaissance Lites

Buffalo Forge Classic and ThermaPlus Steel Doors

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